How To Fix HRTMC_BASIS032 - Virus scan profile &1 with errors

SAP Error Message - Details

• Message type: E = Error

• Message class: HRTMC_BASIS - Message Class for Talent Management Core (HCM_TMC)

• Message number: 032

• Message text: Virus scan profile &1 with errors

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRTMC_BASIS032 - Virus scan profile &1 with errors ?

  The SAP error message HRTMC_BASIS032 indicates that there are issues with the virus scan profile specified in the system. This error typically arises when the virus scan profile is not configured correctly or when there are errors in the virus scanning process itself.
  Cause:
  
  Configuration Issues: The virus scan profile may not be set up correctly in the SAP system. This could include incorrect parameters or missing settings.
  Virus Scan Software Issues: The external virus scanning software may not be functioning properly, or there may be compatibility issues between the SAP system and the virus scanner.
  File Types: The virus scan profile may be configured to scan certain file types that are not being handled correctly.
  Permissions: There may be permission issues preventing the virus scanner from accessing certain files or directories.
  Network Issues: If the virus scanner is located on a different server, network issues could prevent proper communication.
  
  Solution:
  
  
  Check Virus Scan Profile Configuration:
  
  Go to transaction RZ11 and check the parameters related to the virus scan profile.
  Ensure that the profile is correctly defined and that all necessary parameters are set.
  
  
  
  Review Logs:
  
  Check the logs of the virus scanning software for any errors or warnings that could provide more insight into the issue.
  You can also check the SAP system logs (transaction SM21) for any related error messages.
  
  
  
  Test Virus Scanner:
  
  Manually test the virus scanner outside of SAP to ensure it is functioning correctly.
  Ensure that the virus scanner is up to date and compatible with your SAP version.
  
  
  
  Adjust File Types:
  
  Review the file types that are being scanned and ensure that they are supported by the virus scanner.
  Modify the virus scan profile to exclude problematic file types if necessary.
  
  
  
  Check Permissions:
  
  Ensure that the SAP system has the necessary permissions to access the virus scanner and the files being scanned.
  
  
  
  Consult Documentation:
  
  Refer to the documentation for both SAP and the virus scanning software for any specific configuration requirements or troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or the support team for the virus scanning software for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official documentation for both SAP and the virus scanning software for best practices in configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issues related to the virus scan profile error in your SAP system.