How To Fix HRTB01020 - Cycle type and/or calculation mode changed; see SAP note 2378740


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRTB01 - Messages for Ticket Benefit

  • Message number: 020

  • Message text: Cycle type and/or calculation mode changed; see SAP note 2378740

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRTB01020 - Cycle type and/or calculation mode changed; see SAP note 2378740 ?

    The SAP error message HRTB01020 indicates that there has been a change in the cycle type and/or calculation mode in the context of time evaluation or payroll processing. This error typically arises when there are inconsistencies in the configuration of the time evaluation or payroll settings, which can lead to issues in processing employee time data or payroll calculations.

    Cause:

    1. Configuration Changes: The error often occurs after changes have been made to the configuration of time evaluation or payroll settings, such as changes to the cycle type or calculation mode.
    2. Inconsistent Data: If the data being processed does not match the expected configuration settings, this error can be triggered.
    3. Version Mismatch: If there are discrepancies between the version of the configuration and the data being processed, it can lead to this error.

    Solution:

    1. Review Configuration: Check the configuration settings for time evaluation and payroll to ensure that the cycle type and calculation mode are correctly set up. This can be done in the SAP system under the relevant configuration paths.
    2. Check for Changes: If there have been recent changes to the configuration, verify that these changes are correctly implemented and that they align with the data being processed.
    3. SAP Note 2378740: Refer to SAP Note 2378740 for specific guidance related to this error. This note may provide additional insights, troubleshooting steps, or recommendations for resolving the issue.
    4. Data Consistency: Ensure that the data being processed is consistent with the configuration settings. This may involve checking employee records, time data, and payroll results for any discrepancies.
    5. Testing: After making any changes, conduct thorough testing to ensure that the error does not reoccur and that payroll processing or time evaluation runs smoothly.

    Related Information:

    • SAP Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
    • Documentation: Review the relevant SAP documentation for time evaluation and payroll processing to understand the implications of cycle types and calculation modes.
    • User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.

    By following these steps, you should be able to identify the cause of the HRTB01020 error and implement a solution to resolve it.

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