How To Fix HRSSC00_ANALYTICS002 - Self-Service &1 &2 &3: Tracking ID is not specified

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSSC00_ANALYTICS - SSC: Analytics

• Message number: 002

• Message text: Self-Service &1 &2 &3: Tracking ID is not specified

What causes this issue?

In the <DS:SIMG.XSS_ANALYTICS_003>Data Tracking for Individual
Self-Services</> IMG activity you have specified a tracking ID for the
service &V1& &V2& &V3& but have <ZH>not</> stored it as a URL parameter
for the Self-Service application.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Store the tracking ID as a URL parameter for the Self-Service applicatio
n in one of the following places:
<ZH>Self-Service applications based on the Self-Services homepage</>
Store the tracking ID in <LS>Homepage Framework</> Customizing by
choosing <LS>Resources</> -> <DS:SIMG.PCUI_HPF_065>Define Resources</>.
To do this, enter it for the appropriate resource in the <LS>URL
<LS>Parameter</> field using the convention <LB>TRACKING_ID=<(>
<<)>Tracking ID></>.
<ZH>Self-Service applications not based on the Self-Services homepage</>
Store the tracking ID in the Web Dynpro properties of the related iView
in the <LS>Portal Content Directory</>. To do this, enter it in the
<LS>Application Parameter</> field of the iView using the convention
<LB>TRACKING_ID=<Tracking ID></>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSSC00_ANALYTICS002 - Self-Service &1 &2 &3: Tracking ID is not specified ?

  The SAP error message HRSSC00_ANALYTICS002 typically indicates that there is an issue with the tracking ID not being specified in a self-service application. This error can occur in various scenarios within the SAP Human Resources Self-Service (HRSS) module, particularly when users are trying to access analytics or reports.
  Cause:
  
  Missing Tracking ID: The most common cause of this error is that the system expects a tracking ID to be passed along with the request, but it is either missing or not properly configured.
  Configuration Issues: There may be issues with the configuration of the self-service application or the analytics component that is supposed to generate or utilize the tracking ID.
  User Permissions: Sometimes, the user may not have the necessary permissions to access the data or reports, which can lead to this error.
  System Bugs: There could be bugs or issues in the specific version of the SAP software being used.
  
  Solution:
  
  Check Configuration: Ensure that the self-service application and analytics components are correctly configured. This includes checking any settings related to tracking IDs.
  Review User Permissions: Verify that the user has the necessary permissions to access the analytics features. If not, adjust the user roles accordingly.
  Provide Tracking ID: If the application allows for manual input, ensure that a valid tracking ID is provided when making the request.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of the software you are using for any known issues or patches.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Version Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these can often resolve known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the error related to the missing tracking ID in the SAP HR Self-Service module.