How To Fix HRSPAZA039 - Salary packaging cannot handle other payment frequencies in infotype &

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSPAZA - Salary packaging

• Message number: 039

• Message text: Salary packaging cannot handle other payment frequencies in infotype &

What causes this issue?

Infotype &V1& contains an entry with a payment frequency other than the
payroll frequency. This case cannot be handled in salary packaging.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Adjust your entry in infotype &V1&

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSPAZA039 - Salary packaging cannot handle other payment frequencies in infotype & ?

  The SAP error message HRSPAZA039, which states "Salary packaging cannot handle other payment frequencies in infotype &," typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error is related to salary packaging configurations and payment frequency settings in the system.
  Cause:
  The error is triggered when there is a mismatch between the payment frequency defined for salary packaging and the payment frequency of the employee's payroll. Specifically, it indicates that the salary packaging configuration does not support the payment frequency that is currently set for the employee in the relevant infotype (e.g., Infotype 0008 - Basic Pay).
  Common Causes:
  
  Incompatible Payment Frequencies: The salary packaging setup may only support certain payment frequencies (e.g., monthly, bi-weekly), and the employee's payroll is set to a different frequency.
  Configuration Issues: There may be a misconfiguration in the salary packaging settings or in the payroll settings for the employee.
  Infotype Data Errors: Incorrect or incomplete data in the relevant infotype (e.g., Infotype 0008) can lead to this error.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Payment Frequency:
  
  Review the payment frequency set for the employee in Infotype 0008 (Basic Pay) and ensure it matches the payment frequency supported by the salary packaging configuration.
  
  
  
  Review Salary Packaging Configuration:
  
  Check the configuration of salary packaging in the system (usually found in the IMG under Payroll settings). Ensure that the payment frequencies defined in the salary packaging settings align with those used in payroll.
  
  
  
  Adjust Infotype Data:
  
  If the payment frequency needs to be changed, update the relevant infotype (e.g., Infotype 0008) to match the supported payment frequency for salary packaging.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's SAP HCM guidelines for specific instructions on configuring salary packaging and payment frequencies.
  
  
  
  Testing:
  
  After making changes, perform a test run of the payroll to ensure that the error no longer occurs and that salary packaging is processed correctly.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking configurations and data, consider reaching out to SAP support or your internal SAP HCM team for further assistance.
  
  
  
  Related Information:
  
  Infotype 0008 (Basic Pay): This infotype is crucial for defining an employee's salary and payment frequency.
  Salary Packaging: This refers to the arrangement where employees can allocate a portion of their salary to non-cash benefits, which can have tax advantages.
  Payroll Configuration: Understanding the payroll configuration settings in SAP is essential for troubleshooting issues related to salary processing.
  
  By following these steps, you should be able to identify and resolve the cause of the HRSPAZA039 error in your SAP system.