How To Fix HRSFEC_SERVICES066 - Personnel number &1 could not be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_SERVICES - Message Class for Replication Service

• Message number: 066

• Message text: Personnel number &1 could not be locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_SERVICES066 - Personnel number &1 could not be locked ?

  The SAP error message HRSFEC_SERVICES066 indicates that a specific personnel number (represented by &1) could not be locked. This typically occurs in the context of SAP SuccessFactors Employee Central or related HR modules when there is an attempt to perform an operation on a personnel record that is already being accessed or modified by another user or process.
  Causes:
  
  Concurrent Access: Another user or process is currently accessing or modifying the personnel record, leading to a lock on that record.
  System Configuration: There may be issues with the configuration of the locking mechanism in the SAP system.
  Database Locking: The database may have a lock on the record due to a previous transaction that has not been completed or has failed.
  Long-running Transactions: If a transaction takes too long to complete, it may hold a lock on the personnel number longer than expected.
  
  Solutions:
  
  Wait and Retry: If the error is due to concurrent access, waiting for a few moments and then retrying the operation may resolve the issue.
  Check Active Sessions: Use transaction codes like SM12 (for lock entries) to check if there are any active locks on the personnel number. If you find a lock that should not be there, you may need to contact your system administrator to resolve it.
  Review Transaction Logs: Check the transaction logs to identify if there are any long-running transactions that may be causing the lock.
  System Configuration Review: Ensure that the system configuration for locking mechanisms is set up correctly. This may require assistance from your SAP Basis or technical team.
  Database Administration: If the issue persists, it may be necessary to involve your database administrator to check for any underlying database issues that could be causing the lock.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Documentation: Review the user documentation for the specific SAP module you are using to understand how locking works and best practices for avoiding such issues.
  Support: If the problem continues and you cannot resolve it, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the cause of the locking issue and take appropriate action to resolve it.