How To Fix HRSFEC_SERVICES064 - Data inconsistency: No infotype set found for PSKEY &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_SERVICES - Message Class for Replication Service

• Message number: 064

• Message text: Data inconsistency: No infotype set found for PSKEY &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_SERVICES064 - Data inconsistency: No infotype set found for PSKEY &1 ?

  The SAP error message HRSFEC_SERVICES064 indicates a data inconsistency issue where the system cannot find an infotype for a specific personnel number (PSKEY) in the context of SAP SuccessFactors Employee Central (HCM). This error typically arises when there is a mismatch or absence of required infotype data for the employee in question.
  Cause:
  
  Missing Infotype Data: The personnel number (PSKEY) does not have the necessary infotype data in the system. This could be due to data not being maintained or incorrectly configured.
  Data Migration Issues: If data was migrated from another system or during an upgrade, some infotypes may not have been transferred correctly.
  Configuration Errors: There may be issues with the configuration of the infotypes in the system, leading to the inability to retrieve the required data.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the infotype data.
  
  Solution:
  
  Check Infotype Data: Verify that the required infotype data exists for the personnel number in question. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the infotypes associated with the employee.
  Maintain Missing Infotypes: If the required infotype is missing, you will need to create or maintain it using the appropriate transaction codes.
  Review Data Migration: If this issue arose after a data migration, review the migration logs and ensure that all necessary infotypes were migrated correctly.
  Configuration Review: Check the configuration settings for the infotypes in the system to ensure they are set up correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the infotype data. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or support notes related to this error for additional troubleshooting steps or patches that may resolve the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be necessary to contact SAP support for further assistance.