How To Fix HRSFEC_SERVICES013 - Personal details data is being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_SERVICES - Message Class for Replication Service

• Message number: 013

• Message text: Personal details data is being processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_SERVICES013 - Personal details data is being processed ?

  The SAP error message HRSFEC_SERVICES013, which indicates that "Personal details data is being processed," typically occurs in the context of SAP SuccessFactors Employee Central or related modules when there is an ongoing process that is preventing the system from executing a new request related to personal details.
  Cause:
  
  Ongoing Process: The most common cause of this error is that there is another process currently running that is modifying or processing personal details for the employee in question. This could be an update, a data import, or a workflow that is still in progress.
  Locking Mechanism: SAP systems often use locking mechanisms to prevent data inconsistencies. If a record is locked due to another transaction, you may encounter this error.
  System Performance Issues: Sometimes, performance issues or delays in the system can lead to this error, as the system may not be able to process requests in a timely manner.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for a few moments and then try to perform the action again. If the ongoing process completes, you should be able to proceed without issues.
  Check for Active Processes: If you have access, check the system for any active processes or workflows that might be locking the personal details. This can often be done through the admin interface or by consulting with your system administrator.
  System Logs: Review system logs or error logs to identify if there are any specific issues or errors that can provide more context about the ongoing process.
  Contact Support: If the issue persists and you cannot identify the cause, it may be necessary to contact SAP support or your internal IT support team for further assistance. They can help investigate the issue more deeply and provide a resolution.
  
  Related Information:
  
  User Permissions: Ensure that you have the necessary permissions to access and modify personal details. Sometimes, permission issues can also lead to errors.
  System Maintenance: Check if there are any scheduled maintenance activities or updates that might be affecting system performance.
  Documentation: Refer to SAP's official documentation or community forums for any updates or known issues related to this error message.
  
  By following these steps, you should be able to address the HRSFEC_SERVICES013 error effectively.