How To Fix HRSFEC_SERVICES003 - Update of central person failed for PERNR &1 and method &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_SERVICES - Message Class for Replication Service

• Message number: 003

• Message text: Update of central person failed for PERNR &1 and method &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_SERVICES003 - Update of central person failed for PERNR &1 and method &2 ?

  The SAP error message HRSFEC_SERVICES003 indicates that there was a failure in updating the central person (CP) data for a specific personnel number (PERNR) and method. This error typically occurs in the context of SAP SuccessFactors Employee Central integration with SAP HCM (Human Capital Management).
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being sent from SuccessFactors to the SAP HCM system. This could be due to missing mandatory fields or incorrect data formats.
  Authorization Issues: The user or service account performing the update may not have the necessary authorizations to update the central person data.
  Technical Issues: There could be technical issues such as network problems, system downtime, or issues with the middleware (like SAP Cloud Platform Integration).
  Configuration Errors: Incorrect configuration in the integration settings between SuccessFactors and SAP HCM can lead to this error.
  Business Logic Violations: The update may violate certain business rules or validations defined in the SAP system.
  
  Solutions:
  
  Check Data Consistency: Review the data being sent for the personnel number in question. Ensure that all required fields are populated and that the data adheres to the expected formats.
  Review Authorizations: Verify that the user or service account has the necessary permissions to perform updates on the central person data.
  Monitor System Status: Check the status of both the SuccessFactors and SAP HCM systems to ensure they are operational. Look for any ongoing maintenance or outages.
  Review Integration Configuration: Ensure that the integration settings between SuccessFactors and SAP HCM are correctly configured. This includes checking the mapping of fields and ensuring that the connection is properly established.
  Check Logs for Detailed Errors: Look into the application logs or error logs in both SuccessFactors and SAP HCM for more detailed error messages that can provide insights into the root cause.
  Consult SAP Notes: Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message or provide guidance on troubleshooting steps.
  
  Related Information:
  
  SAP SuccessFactors Documentation: Review the official documentation for SAP SuccessFactors and SAP HCM integration for best practices and troubleshooting tips.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.