How To Fix HRSFEC_PTP090 - Cannot get result from SOAP HTTP logout request (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_PTP -

• Message number: 090

• Message text: Cannot get result from SOAP HTTP logout request (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_PTP090 - Cannot get result from SOAP HTTP logout request (&1) ?

  The SAP error message HRSFEC_PTP090 indicates that there was an issue with a SOAP HTTP logout request, specifically that the system could not retrieve a result from the request. This error typically occurs in the context of SAP SuccessFactors or other SAP applications that utilize SOAP web services for communication.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the web service endpoint.
  Service Unavailability: The SOAP service you are trying to access may be down or not responding.
  Configuration Errors: Incorrect configuration settings in the SAP system or in the web service endpoint can lead to this error.
  Timeouts: The request may be timing out due to slow network response or heavy load on the server.
  Authentication Issues: If the logout request requires authentication, any issues with credentials or tokens can lead to failure.
  Firewall or Security Settings: Firewalls or security settings may be blocking the request.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the SOAP service endpoint. You can use tools like ping or telnet to test connectivity.
  Service Status: Verify that the SOAP service is up and running. You may need to contact the service provider or check the service status page.
  Review Configuration: Double-check the configuration settings in your SAP system related to the SOAP service. Ensure that the endpoint URL, authentication methods, and other settings are correct.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the SOAP request in the SAP system.
  Check Authentication: Ensure that any required authentication tokens or credentials are valid and have not expired.
  Review Logs: Check the application logs in SAP for more detailed error messages that may provide additional context about the failure.
  Firewall Rules: If applicable, review firewall rules to ensure that they are not blocking the SOAP requests.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the official SAP documentation for the specific module or service you are working with to ensure that you are following the correct procedures.
  Community Forums: Consider searching or posting on SAP community forums or other technical forums where SAP professionals discuss similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.