How To Fix HRSFEC_PTP019 - No credentials for Employee Central provided or authorization missing.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_PTP -

• Message number: 019

• Message text: No credentials for Employee Central provided or authorization missing.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_PTP019 - No credentials for Employee Central provided or authorization missing. ?

  The SAP error message HRSFEC_PTP019 indicates that there are no credentials provided for Employee Central, or that the user does not have the necessary authorizations to access Employee Central data. This error typically occurs in the context of integrating SAP SuccessFactors with other systems or when trying to access Employee Central functionalities.
  Causes:
  
  Missing Credentials: The integration or application trying to access Employee Central does not have the required credentials (username/password or API key).
  Authorization Issues: The user or service account does not have the necessary permissions to access Employee Central data.
  Configuration Errors: There may be misconfigurations in the integration settings, such as incorrect URLs or endpoints.
  User Role Assignment: The user may not be assigned the correct role in SuccessFactors that grants access to Employee Central.
  
  Solutions:
  
  
  Check Credentials:
  
  Ensure that the correct credentials are being used for the integration. This includes verifying the username and password or API key.
  If using OAuth, ensure that the token is valid and has not expired.
  
  
  
  Review Authorizations:
  
  Check the user roles and permissions in SuccessFactors. Ensure that the user or service account has the necessary permissions to access Employee Central.
  You may need to assign the appropriate role that includes access to Employee Central functionalities.
  
  
  
  Verify Configuration:
  
  Review the integration configuration settings to ensure that all parameters (like URLs, endpoints, etc.) are correctly set up.
  If using middleware (like SAP Cloud Platform Integration), check the configuration there as well.
  
  
  
  Consult Documentation:
  
  Refer to the SAP SuccessFactors documentation for specific integration scenarios to ensure that all required steps have been followed.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with details of the error and the context in which it occurs.
  
  
  
  Related Information:
  
  SAP SuccessFactors Documentation: Check the official SAP documentation for detailed information on configuring integrations and managing user roles.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  System Logs: Review system logs for more detailed error messages that might provide additional context for troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRSFEC_PTP019 error message.