How To Fix HRSFEC_PTP018 - OData Upsert failed: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_PTP -

• Message number: 018

• Message text: OData Upsert failed: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_PTP018 - OData Upsert failed: &1 ?

  The SAP error message HRSFEC_PTP018, which indicates that an OData Upsert operation has failed, typically occurs in the context of SAP SuccessFactors when there is an issue with the data being sent to the system. The error message may include a specific reason for the failure, represented by &1, which can provide more context about the underlying issue.
  Possible Causes:
  
  
  Data Validation Issues: The data being sent may not meet the required validation rules. This could include incorrect data types, missing mandatory fields, or values that do not conform to expected formats.
  
  
  Duplicate Entries: If the Upsert operation is trying to insert a record that already exists and violates unique constraints, it can lead to this error.
  
  
  Authorization Issues: The user or service account performing the Upsert may not have the necessary permissions to create or update the records.
  
  
  Service Configuration: There may be issues with the OData service configuration, such as incorrect endpoint URLs or service definitions.
  
  
  Network Issues: Temporary network issues or connectivity problems can also lead to failures in OData operations.
  
  
  Solutions:
  
  
  Check Data Integrity: Review the data being sent in the Upsert request. Ensure that all required fields are populated, and that the data types and formats are correct.
  
  
  Review Error Details: Look at the specific error message associated with &1 to get more context on what went wrong. This may provide insights into which field or value caused the failure.
  
  
  Check for Duplicates: Ensure that the record you are trying to insert does not already exist in the system, or if it does, that you are correctly updating it.
  
  
  Verify Permissions: Ensure that the user or service account has the necessary permissions to perform the Upsert operation.
  
  
  Test Connectivity: Check the network connection and ensure that the OData service is reachable. You can use tools like Postman to test the OData endpoint directly.
  
  
  Consult Documentation: Refer to the SAP SuccessFactors OData API documentation for specific requirements and constraints related to the entities you are working with.
  
  
  Error Logging: Enable detailed logging for the OData service to capture more information about the request and response, which can help in diagnosing the issue.
  
  
  Related Information:
  
  SAP SuccessFactors Community: Engage with the SAP community forums for insights from other users who may have encountered similar issues.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the OData service.
  API Documentation: Review the official SAP SuccessFactors OData API documentation for detailed information on the entities and operations.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with the error details and any relevant logs.