HRSFEC_KEY_MAPPING019 - Unknown primary key (Employee &1, Employment &2, Company &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_KEY_MAPPING - Message Class for Key Mapping Logic

• Message number: 019

• Message text: Unknown primary key (Employee &1, Employment &2, Company &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_KEY_MAPPING019 - Unknown primary key (Employee &1, Employment &2, Company &3) ?

  The SAP error message HRSFEC_KEY_MAPPING019 indicates that there is an issue with the primary key mapping for an employee record in the SAP system. This error typically arises in the context of Employee Central (EC) integration with other SAP modules or systems, such as SuccessFactors.
  Cause:
  The error message suggests that the system is unable to find a record that matches the specified primary key values:
  
  Employee &1: The employee ID.
  Employment &2: The employment ID.
  Company &3: The company code.
  
  This can occur due to several reasons:
  
  Data Inconsistency: The employee, employment, or company data may not exist in the system, or there may be a mismatch in the data being sent from the source system.
  Incorrect Configuration: The mapping configuration between Employee Central and the SAP system may not be set up correctly.
  Data Migration Issues: If data was recently migrated or imported, there may have been errors during the migration process.
  Inactive Records: The employee or employment record may have been deactivated or deleted.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Data: Check the employee, employment, and company records in the SAP system to ensure they exist and are active. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  
  
  Check Configuration: Review the configuration settings for Employee Central integration. Ensure that the mapping between Employee Central and the SAP system is correctly set up. This includes checking the integration settings in the SAP Cloud Platform Integration (CPI) or any middleware being used.
  
  
  Data Consistency: Ensure that the data being sent from Employee Central matches the expected format and values in the SAP system. This may involve checking the data transformation rules in the integration process.
  
  
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to Employee Central integration for any known issues or additional troubleshooting steps.
  
  
  Contact Support: If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  Related Information:
  
  Integration with Employee Central: Understanding how Employee Central integrates with SAP ERP or S/4HANA can provide insights into potential issues with data mapping.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on troubleshooting integration issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.