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Message type: E = Error
Message class: HRSFEC_KEY_MAP_SEQ - Message Class for Sequence Mapping Logic
Message number: 005
Message text: Key mapping for PERNR &1, Node Name &2, EC ID &3 can't be updated.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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The SAP error message "HRSFEC_KEY_MAP_SEQ005 Key mapping for PERNR &1, Node Name &2, EC ID &3 can't be updated" typically occurs in the context of the SAP SuccessFactors Employee Central (EC) integration with SAP HCM (Human Capital Management). This error indicates that there is an issue with updating the key mapping for a specific personnel number (PERNR) in the system.
Cause:
- Data Integrity Issues: The personnel number (PERNR) may not exist in the system, or there may be inconsistencies in the data that prevent the update.
- Configuration Errors: There may be misconfigurations in the key mapping settings or in the integration setup between SAP HCM and SuccessFactors.
- Authorization Issues: The user or process attempting to perform the update may not have the necessary permissions to modify the key mapping.
- Technical Issues: There could be underlying technical issues, such as database locks or connectivity problems between systems.
Solution:
- Verify Personnel Number: Check if the personnel number (PERNR) exists in the system and is correctly configured. Ensure that the employee record is active and not locked.
- Check Key Mapping Configuration: Review the key mapping configuration in the integration settings. Ensure that the node name and EC ID are correctly set up and correspond to the expected values.
- Review Authorizations: Ensure that the user or process has the necessary authorizations to perform updates on key mappings. This may involve checking roles and permissions in both SAP HCM and SuccessFactors.
- Check for Locks: Investigate if there are any database locks or ongoing processes that might be preventing the update. You may need to wait for these processes to complete or resolve any locks.
- Consult Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
- Test Integration: If applicable, run a test of the integration to see if the issue persists. This can help identify if the problem is isolated or systemic.
- Contact Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support or your internal IT team for further assistance.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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