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Message type: E = Error
Message class: HRSFEC_KEY_MAP_SEQ - Message Class for Sequence Mapping Logic
Message number: 003
Message text: PERNR &1 is unknown.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message HRSFEC_KEY_MAP_SEQ003 with the description "PERNR &1 is unknown" typically occurs in the context of SAP SuccessFactors Employee Central integration with SAP HCM (Human Capital Management). This error indicates that the personnel number (PERNR) specified in the system is not recognized or does not exist in the relevant database.
Causes:
- Invalid Personnel Number: The personnel number provided in the integration or data transfer does not exist in the SAP HCM system.
- Data Synchronization Issues: There may be a delay or failure in the synchronization process between SAP SuccessFactors and SAP HCM, leading to discrepancies in personnel numbers.
- Configuration Issues: Incorrect configuration in the integration settings or mapping between SuccessFactors and SAP HCM can lead to this error.
- Data Deletion: The personnel number may have been deleted or is no longer active in the system.
Solutions:
- Verify Personnel Number: Check the personnel number in the SAP HCM system to ensure it exists and is active. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
- Check Integration Settings: Review the integration settings between SAP SuccessFactors and SAP HCM to ensure that the mapping of personnel numbers is correctly configured.
- Data Synchronization: Ensure that the data synchronization process is functioning correctly. You may need to re-trigger the synchronization or check for any errors in the integration logs.
- Consult Logs: Look into the application logs (transaction SLG1) for more detailed error messages that could provide additional context on the issue.
- Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.
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