How To Fix HRSFEC_ECP_INFO005 - PERNR not detemined for CompanyID &3, EmploymentID &2, EmployeeID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRSFEC_ECP_INFO - ECP Infomation Message Class

• Message number: 005

• Message text: PERNR not detemined for CompanyID &3, EmploymentID &2, EmployeeID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRSFEC_ECP_INFO005 - PERNR not detemined for CompanyID &3, EmploymentID &2, EmployeeID &1 ?

  The SAP error message HRSFEC_ECP_INFO005 indicates that the system is unable to determine the personnel number (PERNR) for a specific employee based on the provided Company ID, Employment ID, and Employee ID. This error typically arises in the context of SAP SuccessFactors Employee Central Payroll (ECP) integration.
  Causes:
  
  Incorrect Employee Data: The Employee ID, Employment ID, or Company ID provided may be incorrect or not exist in the system.
  Data Synchronization Issues: There may be a delay or failure in the synchronization of employee data between SuccessFactors and SAP ERP.
  Configuration Issues: The integration settings between SuccessFactors and SAP may not be properly configured, leading to data retrieval issues.
  Missing Personnel Number: The personnel number may not have been created or assigned for the employee in the SAP system.
  Authorization Issues: The user or process attempting to access the data may not have the necessary permissions.
  
  Solutions:
  
  Verify Employee Data: Check the Employee ID, Employment ID, and Company ID for accuracy. Ensure that they correspond to existing records in the system.
  Check Data Synchronization: Ensure that the integration between SuccessFactors and SAP is functioning correctly. You may need to check the middleware (like SAP Cloud Platform Integration) for any errors or logs.
  Review Configuration Settings: Verify the configuration settings for the integration. Ensure that the mapping between SuccessFactors and SAP is correctly set up.
  Create/Assign Personnel Number: If the personnel number is missing, you may need to create it in the SAP system or ensure that it is correctly assigned to the employee.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to access the employee data.
  
  Related Information:
  
  Integration Documentation: Review the integration documentation provided by SAP for SuccessFactors and ECP to ensure that all steps have been followed correctly.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support Channels: If the issue persists, consider reaching out to SAP Support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.