How To Fix HRRSM00272 - The information could not be changed: the employee is not active

HRRSM00272 - Overview

• Message type: E = Error

• Message class: HRRSM00 - Process External HR Master Data

• Message number: 272

• Message text: The information could not be changed: the employee is not active

What causes this issue?

The employee whose basic pay information you wish to change is not
active in the enterprise. You can only change the basic pay information
of active employees.

System Response

The data cannot be processed.

How to fix this error?

Use the 'Reorganize' function to remove data that has already been
transferred.

Error message extract from SAP system. Copyright SAP SE.

HRRSM00272 - Details

• The SAP error message HRRSM00272, which states "The information could not be changed: the employee is not active," typically occurs in the Human Resources (HR) module when attempting to make changes to an employee's data who is not currently active in the system. This can happen for various reasons, such as the employee being terminated, on leave, or not having an active employment status.
  
  Cause:
  
  Employee Status: The employee may have a status that indicates they are no longer active (e.g., terminated, retired, or on extended leave).
  Date Validity: The date range for the employee's active status may not include the date on which you are trying to make changes.
  Organizational Assignment: The employee may not be assigned to an active organizational unit or position.
  Data Locking: The employee's record may be locked for changes due to various reasons, such as ongoing payroll processing.
  
  
  Solution:
  
  Check Employee Status: Verify the employee's current status in the system. You