How To Fix HRPSGB_LG031 - Read of RGDIR found no records

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPSGB_LG - HR GB PS Messages for Local Government

• Message number: 031

• Message text: Read of RGDIR found no records

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPSGB_LG031 - Read of RGDIR found no records ?

  The SAP error message HRPSGB_LG031 ("Read of RGDIR found no records") typically occurs in the context of SAP HR (Human Resources) and is related to the absence of records in the RGDIR table, which is used for storing data related to employee records and their respective payroll information.
  Cause:
  
  
  Missing Data: The most common cause of this error is that there are no records in the RGDIR table for the specified selection criteria. This could happen if:
  
  The employee has not been processed for payroll.
  The payroll run has not been executed for the employee.
  The employee's data has not been correctly maintained in the system.
  
  
  
  Incorrect Selection Criteria: The selection criteria used to fetch records may not match any existing records in the RGDIR table.
  
  
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing records in the RGDIR table.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the records, leading to the perception that no records exist.
  
  
  Solution:
  
  
  Check Employee Data: Verify that the employee has been correctly set up in the system and that all necessary data has been maintained. Ensure that the employee has been processed in payroll.
  
  
  Run Payroll: If the employee has not been processed for payroll, run the payroll for the relevant period to generate the necessary records in the RGDIR table.
  
  
  Review Selection Criteria: Ensure that the selection criteria used in the report or transaction are correct and that they match the records you expect to retrieve.
  
  
  Data Consistency Check: If data migration has occurred, perform a consistency check to ensure that all necessary records are present in the RGDIR table.
  
  
  Authorization Check: Ensure that the user has the appropriate authorizations to access the RGDIR table and the related payroll data.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes such as PA20 (Display HR Master Data) or PC00_MXX_CALC (Payroll Calculation) to investigate employee records and payroll processing.
  Tables: Familiarize yourself with related tables such as RGDIR (Payroll Results) and other HR-related tables that may provide insights into employee data.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for HRPSGB_LG031 in the SAP Support Portal.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR.