How To Fix HRPIQNL01362 - Paid by of the payment details does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQNL01 - Netherlands

• Message number: 362

• Message text: Paid by of the payment details does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQNL01362 - Paid by of the payment details does not exist ?

  The SAP error message HRPIQNL01362, which states "Paid by of the payment details does not exist," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with payroll or payment processing.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Missing Payment Information: The system is unable to find the payment details for the employee or the specific payroll run. This could be due to missing or incomplete data in the relevant infotypes (e.g., infotype 0009 for Bank Details).
  
  
  Incorrect Configuration: There may be issues with the configuration of payment methods or the payroll schema that leads to the system not being able to retrieve the necessary payment details.
  
  
  Data Inconsistencies: There might be inconsistencies in the employee master data or payroll results that prevent the system from processing the payment correctly.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or process the payment details.
  
  
  Solution:
  To resolve the HRPIQNL01362 error, you can take the following steps:
  
  
  Check Employee Master Data:
  
  Go to the employee's master data (transaction PA20 or PA30) and verify that the payment details are correctly maintained in the relevant infotypes (e.g., infotype 0009 for bank details).
  Ensure that the "Paid by" field is populated correctly.
  
  
  
  Review Payroll Results:
  
  Check the payroll results for the employee (transaction PC_PAYRESULT) to ensure that the payment details are correctly calculated and stored.
  
  
  
  Verify Configuration:
  
  Review the configuration settings for payment methods in the SAP system (transaction SPRO) to ensure that they are set up correctly.
  Check the payroll schema to ensure that it is correctly configured to handle payment processing.
  
  
  
  Check for Data Consistency:
  
  Run consistency checks to identify any data inconsistencies that may be causing the issue.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and process payment details.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes such as 0009 (Bank Details) and 0014 (Recurring Payments and Deductions) as they are crucial for payment processing.
  Transaction Codes: Use transaction codes like PA20, PA30, PC_PAYRESULT, and SPRO for checking and maintaining employee data and configuration settings.
  SAP Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult with an SAP HCM expert for further assistance.