How To Fix HRPIQ00WWW111 - Self-service session terminated due to scroll error

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQ00WWW - Messages for Internet Output

• Message number: 111

• Message text: Self-service session terminated due to scroll error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQ00WWW111 - Self-service session terminated due to scroll error ?

  The SAP error message HRPIQ00WWW111 indicates that a self-service session has been terminated due to a "scroll error." This error typically occurs in the context of SAP's HR (Human Resources) module, particularly in the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications.
  Cause:
  The "scroll error" usually arises from issues related to the user interface, such as:
  
  Browser Compatibility: The browser being used may not be fully compatible with the SAP application.
  Session Timeout: The session may have timed out due to inactivity.
  Data Volume: Large amounts of data being processed or displayed can lead to performance issues, causing the scroll error.
  JavaScript Errors: Issues with JavaScript execution on the client side can also lead to this error.
  Configuration Issues: Incorrect configurations in the SAP system or the web application server can lead to this error.
  
  Solution:
  To resolve the HRPIQ00WWW111 error, you can try the following steps:
  
  Refresh the Page: Sometimes, simply refreshing the page can resolve temporary issues.
  Clear Browser Cache: Clear the cache and cookies of your web browser to eliminate any corrupted data.
  Change Browser: If you are using a specific browser, try switching to another one (e.g., from Internet Explorer to Chrome or Firefox) to see if the issue persists.
  Check Session Timeout Settings: Ensure that the session timeout settings in the SAP system are configured appropriately to allow for longer sessions if needed.
  Reduce Data Volume: If the error occurs when processing large datasets, try to limit the amount of data being displayed or processed at one time.
  Update Browser: Ensure that your web browser is up to date, as newer versions may have better compatibility with SAP applications.
  Check for JavaScript Errors: Use the browser's developer tools (usually accessible via F12) to check for any JavaScript errors that may be causing the issue.
  Contact IT Support: If the problem persists, it may be necessary to contact your IT support team or SAP Basis team to investigate further, as there may be underlying configuration or server issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for the HR module and self-service applications for any specific guidelines or troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the HRPIQ00WWW111 error in your SAP self-service application.