How To Fix HRPIQ00WWW089 - Database error; contact technical support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPIQ00WWW - Messages for Internet Output

  • Message number: 089

  • Message text: Database error; contact technical support

  • Show details Hide details
  • What causes this issue?

    A database error has occurred.

    System Response

    The action cannot be executed.

    How to fix this error?

    Contact your system administrator.
    &sys_admin&
    Contact your <ls>SAP</> office.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message HRPIQ00WWW089 - Database error; contact technical support ?

    The SAP error message "HRPIQ00WWW089 Database error; contact technical support" typically indicates that there is a problem with the database that is affecting the operation of the SAP system, particularly in the context of the HR (Human Resources) module. This error can arise from various underlying issues, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Database Connectivity Issues: There may be a problem with the connection between the SAP application server and the database server.
    2. Database Locking: A database table may be locked due to a long-running transaction or a deadlock situation.
    3. Data Integrity Issues: Corrupted data or integrity constraints being violated can lead to database errors.
    4. Insufficient Resources: The database server may be running out of memory, disk space, or other resources.
    5. Configuration Issues: Incorrect configuration settings in the SAP system or the database can lead to errors.
    6. Database Maintenance: Ongoing maintenance tasks or updates on the database can temporarily cause issues.

    Solutions:

    1. Check Database Connectivity: Ensure that the SAP application server can connect to the database. You can test the connection using transaction codes like DBACOCKPIT or DB02.
    2. Review Database Locks: Use transaction codes like SM12 to check for and resolve any locks on database tables.
    3. Analyze Short Dumps: Use transaction ST22 to check for any short dumps that may provide more context about the error.
    4. Check System Logs: Review the system logs (transaction SM21) for any related error messages or warnings that could provide additional insights.
    5. Database Health Check: Perform a health check on the database to ensure it is functioning correctly. This may involve checking for disk space, memory usage, and running database-specific diagnostic tools.
    6. Contact Technical Support: If the issue persists and you cannot resolve it, contact your technical support team or SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs and the context in which the error occurred.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
    • Documentation: Review the official SAP documentation for your specific version of the HR module and database for any known issues or troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    Conclusion:

    Database errors in SAP can be complex and may require a systematic approach to diagnose and resolve. Always ensure that you have backups and that you follow best practices when making changes to the database or SAP configuration.

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