How To Fix HRPIQ00APP014 - Error while starting standard mail browser

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQ00APP - Messages for Application Management

• Message number: 014

• Message text: Error while starting standard mail browser

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQ00APP014 - Error while starting standard mail browser ?

  The SAP error message HRPIQ00APP014 indicates that there is an issue when trying to start the standard mail browser in the SAP system. This error can occur in various contexts, particularly in HR (Human Resources) applications, and it typically relates to configuration or system settings.
  Possible Causes:
  
  Browser Configuration: The standard mail browser may not be properly configured in the SAP system or the user's settings.
  Missing or Incorrect MIME Types: The MIME types for the mail application may not be correctly set up in the SAP system.
  Network Issues: There could be network connectivity issues preventing the mail browser from launching.
  Authorization Issues: The user may not have the necessary authorizations to access the mail functionality.
  SAP GUI Settings: The settings in the SAP GUI may not be correctly configured to handle the mail browser.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the mail browser is correctly configured in the SAP system. This can typically be done by checking the transaction codes related to mail settings (e.g., SO36 for SAPconnect).
  Verify that the correct mail client is specified in the SAP settings.
  
  
  
  MIME Types:
  
  Check the MIME types in the SAP system to ensure that they are correctly set up for the mail application. This can be done in transaction code SO10 or similar.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues that could be preventing the mail browser from launching. Test the connection to the mail server if applicable.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the mail functionality. This can be checked in the user roles and profiles.
  
  
  
  SAP GUI Settings:
  
  Check the SAP GUI settings to ensure that the mail browser is set up correctly. This may involve checking the parameters in the SAP GUI options.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional configuration steps that can resolve issues.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on configuring mail settings and troubleshooting common issues.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting business processes.
  
  By following these steps, you should be able to diagnose and resolve the HRPIQ00APP014 error effectively.