How To Fix HRPIQ001005 - Cannot save personalization data due to internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQ001 - Messages for General Use (Function-Independent)

• Message number: 005

• Message text: Cannot save personalization data due to internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQ001005 - Cannot save personalization data due to internal error ?

  The SAP error message HRPIQ001005 indicates that the system is unable to save personalization data due to an internal error. This error can occur in various SAP modules, particularly in the context of HR (Human Resources) and personnel administration.
  Possible Causes:
  
  System Configuration Issues: There may be misconfigurations in the system settings related to user personalization.
  Authorization Problems: The user may not have the necessary authorizations to save personalization data.
  Database Issues: There could be problems with the database, such as locks or corruption that prevent saving data.
  Software Bugs: There may be bugs in the SAP software version you are using that lead to this error.
  User Session Issues: Sometimes, issues with the user session or cache can lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save personalization data. This can be done by reviewing the user's roles and permissions in the system.
  Review System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the internal error.
  Clear User Cache: Sometimes, clearing the user cache can resolve session-related issues. You can do this by logging out and logging back in or using transaction code /n/sap/bc/ui5_ui5/sap/zhcm_pers to clear the cache.
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates. Sometimes, applying the latest support packages can resolve known bugs.
  Database Check: If you suspect database issues, work with your database administrator to check for locks or corruption. Running database consistency checks may also help.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message and any relevant logs for a more in-depth analysis.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (to check authorization issues) and SLG1 (to view application logs).
  SAP Notes: Search for SAP Notes related to the error message HRPIQ001005 in the SAP Support Portal. There may be specific notes addressing this issue with recommended solutions or workarounds.
  User Forums: Check SAP community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the HRPIQ001005 error in your SAP system.