How To Fix HRPIQ000792 - The conversion factor may not be 0; check your entry

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPIQ000 - Messages in Development Class PMIQ

• Message number: 792

• Message text: The conversion factor may not be 0; check your entry

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPIQ000792 - The conversion factor may not be 0; check your entry ?

  The SAP error message HRPIQ000792 indicates that there is an issue with a conversion factor being set to zero in a context where it should not be. This error typically arises in the context of SAP HR (Human Resources) or SAP Payroll when dealing with time management, wage types, or other calculations that require a conversion factor.
  Cause:
  The error is triggered when:
  
  A conversion factor is defined as zero in a configuration or master data record.
  The system expects a non-zero value for calculations, such as converting hours to a different unit or calculating pay based on time worked.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the relevant configuration settings in SAP (e.g., transaction codes like SPRO) and review the settings for the conversion factors related to the specific wage types or time management settings.
  Ensure that all conversion factors are set to appropriate non-zero values.
  
  
  
  Review Master Data:
  
  Check the master data for the employee or the relevant infotype (e.g., IT0008 for Basic Pay, IT0014 for Recurring Payments/Deductions).
  Look for any entries that might have a conversion factor set to zero and correct them.
  
  
  
  Validate Time Management Settings:
  
  If the error is related to time management, ensure that the time types and their associated conversion factors are correctly defined.
  Check the configuration for time evaluation and ensure that all necessary parameters are set correctly.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test run to ensure that the error no longer occurs.
  Use transaction codes like PA30 to simulate the payroll run or time evaluation to verify that the changes have resolved the issue.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct values for conversion factors, refer to SAP documentation or consult with your SAP HR functional consultant for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), SPRO (SAP Reference IMG), and PC00_MXX_CALC (Payroll Calculation).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and correct the cause of the HRPIQ000792 error in your SAP system.