How To Fix HRPBSUS473 - Inconsistent data found in certificate infotype record with period & - &

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSUS - Message Class For Public Sector(USA)

• Message number: 473

• Message text: Inconsistent data found in certificate infotype record with period & - &

What causes this issue?

Inconsistent data has been identified in the employee <ZK>Certification
and Licensing</> infotype (0795) record for the certificate(s) with the
indicated validity period.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To resolve the inconsistent data, review the employee <ZK>Certification
and Licensing</> infotype (0795) record. Within this record, find the
certificate(s) with the indicated validity period, then adjust the
period(s) of the inconsistent certificate(s) accordingly.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSUS473 - Inconsistent data found in certificate infotype record with period & - & ?

  The SAP error message HRPBSUS473 indicates that there is inconsistent data found in the certificate infotype record for a specific period. This error typically arises in the context of HR (Human Resources) modules, particularly when dealing with employee certificates or qualifications.
  Cause:
  
  
  Data Inconsistency: The error usually occurs when there are discrepancies in the data stored in the infotype records. This could be due to:
  
  Missing or incorrect entries in the certificate infotype (e.g., infotype 0024 for qualifications).
  Overlapping validity periods for the same certificate.
  Incorrectly maintained data in related infotypes.
  
  
  
  Configuration Issues: Sometimes, the configuration settings for the infotype or the related modules may not be set up correctly, leading to inconsistencies.
  
  
  Data Migration Issues: If data has been migrated from another system or if there have been recent changes to the data model, inconsistencies may arise.
  
  
  Solution:
  
  
  Check Infotype Records: 
  
  Go to the relevant infotype (e.g., infotype 0024) and check the records for the employee in question. Look for any overlapping periods or missing data.
  Ensure that the start and end dates of the certificates do not overlap with other records.
  
  
  
  Correct Data Entries: 
  
  If you find any inconsistencies, correct the entries. This may involve deleting or adjusting records to ensure that they are consistent.
  
  
  
  Review Configuration: 
  
  Check the configuration settings for the infotype and ensure that they are set up correctly. This may involve consulting with your SAP HR configuration team.
  
  
  
  Data Consistency Check: 
  
  Run a data consistency check or report to identify any other potential inconsistencies in the HR data.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to this specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the data and configuration, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Infotype 0024: This infotype is used for storing qualification data, including certificates and their validity periods.
  Transaction Codes: You may use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to view and edit infotype records.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the HRPBSUS473 error.