How To Fix HRPBSUS405 - Reference number is same with current case number

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSUS - Message Class For Public Sector(USA)

• Message number: 405

• Message text: Reference number is same with current case number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSUS405 - Reference number is same with current case number ?

  The SAP error message HRPBSUS405, which states "Reference number is same with current case number," typically occurs in the context of SAP Human Resources (HR) and specifically within the SAP Business Suite for managing employee data and cases. This error usually arises when there is an attempt to create or process a case (such as a leave request, absence, or other HR-related case) that has a reference number identical to an existing case.
  Cause:
  
  Duplicate Case Reference: The most common cause of this error is that the reference number you are trying to use for a new case is already associated with an existing case in the system.
  Data Entry Error: There may have been a mistake in data entry where the same reference number was inadvertently reused.
  System Configuration: In some cases, the system configuration may not allow duplicate reference numbers for certain types of cases.
  
  Solution:
  
  Check Existing Cases: Review the existing cases in the system to see if there is already a case with the same reference number. You can do this by searching for the reference number in the relevant HR module.
  Use a Unique Reference Number: If you need to create a new case, ensure that you are using a unique reference number that does not conflict with existing cases.
  Modify Existing Case: If the intention was to modify an existing case, navigate to that case and make the necessary changes instead of creating a new one.
  Consult Documentation: Refer to the SAP documentation or user manuals for specific guidelines on case management and reference number usage.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on handling case numbers.
  User Roles and Permissions: Ensure that the user role has the necessary permissions to create or modify cases in the HR module.
  System Updates: Sometimes, system updates or patches can resolve underlying issues related to error messages. Ensure that your SAP system is up to date.
  
  By following these steps, you should be able to resolve the HRPBSUS405 error and continue with your HR processes in SAP.