How To Fix HRPBSUS285 - Could not read infotype &1 from personnel number &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSUS - Message Class For Public Sector(USA)

• Message number: 285

• Message text: Could not read infotype &1 from personnel number &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSUS285 - Could not read infotype &1 from personnel number &2. ?

  The SAP error message HRPBSUS285 indicates that the system was unable to read a specific infotype for a given personnel number. This error typically occurs in the Human Resources (HR) module when there is an issue with accessing employee data.
  Cause:
  
  Missing Infotype Data: The specified infotype may not exist for the given personnel number. This can happen if the infotype has not been maintained or if the personnel number is incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the infotype data for the specified personnel number.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries or corrupted data.
  Incorrect Personnel Number: The personnel number provided may be incorrect or does not exist in the system.
  System Configuration: There may be configuration issues in the HR module that prevent the infotype from being accessed.
  
  Solution:
  
  Check Infotype Existence: Verify that the infotype exists for the specified personnel number. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Verify Personnel Number: Ensure that the personnel number is correct and exists in the system. You can check this in the same transactions mentioned above.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the infotype data. This may require checking with your SAP security team.
  Data Consistency Check: Run consistency checks on the HR data to identify any issues. This can be done using transaction codes like PA03 (Maintain HR Master Data) or using specific reports for data consistency.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if you suspect a system bug or configuration issue.
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of employee-related information (e.g., personal data, payroll data, etc.).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA03 for managing HR data.
  Authorization Objects: Understand the authorization objects related to HR data access, which may include P_ORGIN, P_PERNR, and others.
  
  By following these steps, you should be able to diagnose and resolve the HRPBSUS285 error in SAP.