How To Fix HRPBSSG868 - RPUPBSR8: No Infotype 0002 (Personal Data) found for employee

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSG - Message Class For Public Sector(Singapore)

• Message number: 868

• Message text: RPUPBSR8: No Infotype 0002 (Personal Data) found for employee

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSG868 - RPUPBSR8: No Infotype 0002 (Personal Data) found for employee ?

  The SAP error message HRPBSSG868 RPUPBSR8: No Infotype 0002 (Personal Data) found for employee typically occurs in the Human Resources (HR) module when the system is unable to find the required infotype (0002) for a specific employee. Infotype 0002 contains essential personal data about an employee, such as name, date of birth, and marital status.
  Cause:
  
  Missing Infotype Record: The most common cause of this error is that the employee does not have an entry in Infotype 0002. This can happen if the employee has not been properly created in the system or if the infotype was not maintained.
  Incorrect Employee Number: The employee number being referenced may be incorrect or does not exist in the system.
  Data Deletion: The infotype record may have been deleted or not yet created due to a data entry error or oversight.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the infotype data.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Use transaction code PA30 (Maintain HR Master Data) to check if the employee exists and if Infotype 0002 is maintained.
  If the infotype is missing, you will need to create or update it by entering the necessary personal data.
  
  
  
  Create Infotype Record:
  
  If the infotype is not present, you can create it by selecting the employee and entering the required details in Infotype 0002.
  Ensure that you enter all mandatory fields correctly.
  
  
  
  Verify Employee Number:
  
  Double-check the employee number you are using to ensure it is correct and corresponds to an existing employee in the system.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to access and maintain the employee's infotype data. If not, contact your system administrator or HR department for assistance.
  
  
  
  Consult with HR Team:
  
  If you are unsure about the data or the process, consult with your HR team or SAP support for guidance on how to proceed.
  
  
  
  Related Information:
  
  Infotype 0002: This infotype is crucial for maintaining personal data in SAP HR. It is essential for various HR processes, including payroll, reporting, and employee management.
  Transaction Codes:
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  PA40: Personnel Actions (to perform actions that may create or update infotypes)
  
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may address specific issues related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that the necessary infotype data is available for the employee in question.