How To Fix HRPBSMX1024 - Payroll results not found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSMX1 - MX Public Sector

• Message number: 024

• Message text: Payroll results not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSMX1024 - Payroll results not found ?

  The SAP error message HRPBSMX1024, which states "Payroll results not found," typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to find the payroll results for the specified employee or payroll period. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  No Payroll Run Executed: The most common reason for this error is that a payroll run has not been executed for the employee in question for the specified period.
  Incorrect Payroll Period: The payroll period specified in the query or report may not match the periods for which payroll results exist.
  Data Deletion: Payroll results may have been deleted or archived, leading to the absence of data for the specified employee.
  Authorization Issues: The user may not have the necessary authorizations to view payroll results for the employee.
  Configuration Issues: There may be configuration issues in the payroll schema or related settings that prevent the generation of payroll results.
  
  Solutions:
  
  Execute Payroll Run: Ensure that the payroll run has been executed for the relevant period. You can do this by navigating to the payroll processing transaction (e.g., PC00_MXX_CALC) and running the payroll for the employee.
  Check Payroll Period: Verify that you are querying the correct payroll period. You can check the payroll results for the employee using transaction code PA03 or by reviewing the employee's payroll history.
  Review Data Deletion/Archiving: Check if the payroll results have been archived or deleted. If they have been archived, you may need to restore them or access them through the archive.
  Check Authorizations: Ensure that the user has the necessary authorizations to access payroll results. This can be checked in transaction SU53 or by consulting with your SAP security team.
  Review Configuration: If the issue persists, review the payroll configuration settings in the system. This may involve checking the payroll schema, rules, and other related settings to ensure they are correctly set up.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Maintain Payroll Area), PC00_MXX_CALC (Payroll Calculation), and PC00_MXX_CEDT (Payroll Results).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address your issue.
  Documentation: Review SAP documentation related to payroll processing and error handling in the HCM module for additional insights and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM.