How To Fix HRPBSMX0093 - ISSSTE number not available

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSMX0 - MX Public Sector

• Message number: 093

• Message text: ISSSTE number not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSMX0093 - ISSSTE number not available ?

  The SAP error message HRPBSMX0093, which indicates that the ISSSTE (Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado) number is not available, typically arises in the context of the Mexican payroll module within SAP HR (Human Resources). This error can occur for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Cause:
  
  Missing Data: The ISSSTE number may not be entered in the employee's master data. This could be due to incomplete employee records or data migration issues.
  Incorrect Configuration: The system may not be properly configured to handle ISSSTE numbers, leading to errors when trying to access or process payroll information.
  Data Synchronization Issues: If the employee's data is not synchronized correctly between different modules or systems, it may lead to the unavailability of the ISSSTE number.
  Inactive Employee Status: If the employee is marked as inactive or has left the organization, the system may not retrieve the ISSSTE number.
  
  Solution:
  
  
  Check Employee Master Data: 
  
  Navigate to the employee's master data (transaction code PA30) and verify if the ISSSTE number is correctly entered in the relevant infotype (usually IT 0001 or IT 0006).
  If the ISSSTE number is missing, enter it and save the changes.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration for the ISSSTE number is correctly set up in the system. This may involve checking the payroll schema and related settings.
  Consult with your SAP HR configuration team to verify that all necessary settings are in place.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to ensure that all employee data is synchronized across the system. This may involve using specific SAP reports or tools designed for data validation.
  
  
  
  Employee Status:
  
  Check the employment status of the employee. If they are inactive, you may need to reactivate their status or ensure that the payroll process is correctly set up to handle inactive employees.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  SAP HR Module: Understanding the structure of the SAP HR module, especially how infotypes work, can help in troubleshooting similar issues.
  Payroll Processing: Familiarity with the payroll processing cycle in SAP can provide insights into where the error might be occurring.
  User Authorization: Ensure that the user has the necessary authorizations to view and edit employee master data.
  
  By following these steps, you should be able to identify the cause of the HRPBSMX0093 error and implement a solution to resolve it.