How To Fix HRPBSINPS_LOCALIZE691 - Approver's(&1, &2) Infotype-1 Data not found on &3. Mailing not possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSINPS_LOCALIZE - Messages for India PS localization functionalities

• Message number: 691

• Message text: Approver's(&1, &2) Infotype-1 Data not found on &3. Mailing not possible.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSINPS_LOCALIZE691 - Approver's(&1, &2) Infotype-1 Data not found on &3. Mailing not possible. ?

  The SAP error message HRPBSINPS_LOCALIZE691 indicates that the system is unable to find the Infotype-1 data for the specified approver in the context of a mailing process. This typically occurs in the Human Resources module, particularly when dealing with workflows or notifications that require specific employee data.
  Cause:
  
  Missing Infotype Data: The most common cause of this error is that the required Infotype-1 data for the approver (identified by &1 and &2) is not available in the system for the specified date (&3).
  Incorrect Date: The date specified may not correspond to a period where the Infotype-1 data is valid or maintained.
  Authorization Issues: The user may not have the necessary authorizations to access the Infotype data for the approver.
  Configuration Issues: There may be configuration issues in the workflow or mailing process that prevent the system from retrieving the necessary data.
  
  Solution:
  
  Check Infotype Data: Verify that the Infotype-1 data for the approver exists in the system. You can do this by navigating to the relevant Infotype in the SAP HR module (e.g., using transaction PA20 or PA30).
  Validate Dates: Ensure that the date specified in the error message is correct and that the Infotype data is valid for that date.
  Review Authorizations: Check if the user has the necessary authorizations to view the Infotype data for the approver.
  Workflow Configuration: Review the workflow configuration to ensure that it is set up correctly and that it is pointing to the right Infotype data.
  Debugging: If the issue persists, consider debugging the workflow or mailing process to identify where the data retrieval is failing.
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific information about employees (e.g., personal data, organizational assignment, etc.). Infotype-1 typically refers to the basic personal data of an employee.
  Workflow: SAP workflows are used to automate business processes, and they often require specific data to function correctly.
  Mailing Process: This refers to the process of sending notifications or emails based on certain triggers in the workflow.
  
  If the problem continues after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.