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Message type: E = Error
Message class: HRPBSINPS_LOCALIZE - Messages for India PS localization functionalities
Message number: 517
Message text: Approved amount and number, both are zero.
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HRPBSINPS_LOCALIZE517
- Approved amount and number, both are zero. ?The SAP error message HRPBSINPS_LOCALIZE517, which states "Approved amount and number, both are zero," typically occurs in the context of payroll processing or when dealing with employee benefits in the SAP HR module. This error indicates that the system is trying to process a payment or benefit that has not been properly defined or has not been approved, resulting in both the approved amount and the number being zero.
Causes:
- Missing Configuration: The payroll or benefits configuration may not be set up correctly, leading to no approved amounts being calculated.
- Data Entry Errors: There may be errors in the data entry for the employee's payroll or benefits information.
- Approval Workflow Issues: The approval process for the payment or benefit may not have been completed, resulting in no approved amounts.
- Incorrect Infotypes: The relevant infotypes (e.g., infotype 0015 for additional payments) may not have been filled out correctly or may be missing.
- Payroll Run Issues: If the payroll run did not process correctly, it could lead to zero amounts being calculated.
Solutions:
- Check Configuration: Review the configuration settings for payroll and benefits to ensure that all necessary parameters are set up correctly.
- Verify Data Entry: Ensure that all relevant infotypes for the employee are filled out correctly and that there are no missing or incorrect entries.
- Approval Process: Check the approval workflow to ensure that all necessary approvals have been completed. If not, complete the approval process.
- Run Payroll Simulation: Perform a payroll simulation to identify any issues in the payroll calculation that may lead to zero amounts.
- Review Infotypes: Check the relevant infotypes for the employee to ensure that they are populated correctly. Pay special attention to infotype 0015 (Additional Payments) and any other infotypes related to the specific payment or benefit.
- Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP HR to further investigate the problem.
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