How To Fix HRPBSIN_REPORTING006 - Unable to send the e-mail. Please contact your system administrator.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPBSIN_REPORTING - Message Class for Reporting ESS Scenarios

  • Message number: 006

  • Message text: Unable to send the e-mail. Please contact your system administrator.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPBSIN_REPORTING006 - Unable to send the e-mail. Please contact your system administrator. ?

    The SAP error message HRPBSIN_REPORTING006 indicates that the system is unable to send an email, which can be due to various reasons. Here are some common causes, potential solutions, and related information:

    Causes:

    1. SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly.
    2. Email Address Issues: The recipient's email address may be invalid or incorrectly formatted.
    3. Authorization Issues: The user may not have the necessary authorizations to send emails from the SAP system.
    4. Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
    5. Email Server Down: The email server itself may be down or experiencing issues.
    6. SAP Application Issues: There may be bugs or issues within the SAP application that are preventing email functionality.

    Solutions:

    1. Check SMTP Configuration:

      • Go to transaction code SCOT in SAP.
      • Verify the SMTP node settings and ensure that the email server details (like host name, port, etc.) are correctly configured.
      • Test the connection to the SMTP server to ensure it is reachable.
    2. Validate Email Addresses:

      • Ensure that the email addresses being used are valid and correctly formatted.
      • Check if the email addresses are correctly maintained in the user profiles.
    3. Review Authorizations:

      • Check if the user has the necessary authorizations to send emails. This can be done by reviewing the user's roles and authorizations.
    4. Network Connectivity:

      • Ensure that there are no network issues preventing the SAP system from connecting to the email server. This may involve checking firewall settings or network configurations.
    5. Check Email Server Status:

      • Verify that the email server is operational. You may need to contact your IT department or email service provider for assistance.
    6. Review SAP Notes:

      • Check for any relevant SAP Notes that may address known issues with email sending in your version of SAP. You can search for notes in the SAP Support Portal.
    7. Debugging:

      • If the issue persists, consider debugging the email sending process in SAP to identify any underlying issues.

    Related Information:

    • Transaction Codes:

      • SCOT: For configuring and monitoring the SMTP settings.
      • SOST: To check the status of sent emails and see if there are any errors logged.
    • SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for further assistance.

    • Documentation: Review SAP documentation related to email configuration and troubleshooting for more detailed guidance.

    By following these steps, you should be able to identify and resolve the issue causing the error message HRPBSIN_REPORTING006.

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