How To Fix HRPBSHU011 - &1 Incorrect social insurance number &2-&3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSHU - HR Public sector (H) developments

• Message number: 011

• Message text: &1 Incorrect social insurance number &2-&3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSHU011 - &1 Incorrect social insurance number &2-&3 ?

  The SAP error message HRPBSHU011 indicates that there is an issue with the social insurance number (SIN) entered in the system. This error typically arises in the context of payroll processing or employee data management within the SAP Human Resources (HR) module, particularly in countries where social insurance numbers are a requirement for payroll and tax purposes.
  Cause:
  The error message HRPBSHU011 is triggered when:
  
  The social insurance number entered for an employee is incorrect or does not conform to the expected format.
  The SIN may be missing or not properly maintained in the employee's master data.
  The SIN may have been entered with invalid characters or in an incorrect format.
  There may be a mismatch between the SIN in the SAP system and the official records or databases.
  
  Solution:
  To resolve the HRPBSHU011 error, you can take the following steps:
  
  
  Verify the Social Insurance Number:
  
  Check the social insurance number entered for the employee in the SAP system.
  Ensure that it is complete, correctly formatted, and does not contain any invalid characters (e.g., letters or special symbols).
  
  
  
  Update Employee Master Data:
  
  If the SIN is incorrect, update the employee's master data with the correct social insurance number.
  Navigate to the relevant infotype (e.g., Infotype 0002 for personal data) and make the necessary corrections.
  
  
  
  Check for Duplicates:
  
  Ensure that the social insurance number is not duplicated for another employee in the system, as this can also trigger errors.
  
  
  
  Consult Official Records:
  
  If you are unsure about the correct social insurance number, consult the official records or the employee to confirm the correct number.
  
  
  
  Run Payroll Simulation:
  
  After making corrections, run a payroll simulation to ensure that the error has been resolved and that the payroll process can continue without issues.
  
  
  
  Contact Support:
  
  If the issue persists after verifying and correcting the social insurance number, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP HR documentation for guidelines on maintaining employee master data and handling payroll-related errors.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to social insurance numbers in your version of SAP.
  User Roles: Ensure that the user making the changes has the appropriate permissions to edit employee master data.
  
  By following these steps, you should be able to resolve the HRPBSHU011 error and ensure that the social insurance number is correctly maintained in the SAP system.