How To Fix HRPBSAU491 - Please enter both start date and end date.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSAU - Message Class For Public Sector(Australia)

• Message number: 491

• Message text: Please enter both start date and end date.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSAU491 - Please enter both start date and end date. ?

  The SAP error message HRPBSAU491, which states "Please enter both start date and end date," typically occurs in the context of personnel administration or time management within the SAP Human Capital Management (HCM) module. This error indicates that the system requires both a start date and an end date to process a specific action, such as creating or modifying a record related to an employee's benefits, payroll, or other time-sensitive data.
  Cause:
  
  Missing Dates: The most common cause of this error is that either the start date or the end date (or both) have not been entered in the relevant fields.
  Incorrect Input: The dates may have been entered incorrectly, such as in the wrong format or with invalid values.
  Field Configuration: The configuration of the screen or transaction may require both dates to be filled out, and if one is missing, the system will throw this error.
  
  Solution:
  
  Enter Both Dates: Ensure that both the start date and end date fields are filled in correctly. Check that the dates are in the correct format (e.g., DD/MM/YYYY or MM/DD/YYYY, depending on your system settings).
  Validation: If you are using a custom transaction or program, ensure that the logic correctly validates the input fields for both dates.
  Check Configuration: If you are an administrator or have access to configuration settings, check the settings for the relevant infotype or transaction to ensure that both dates are required and that there are no additional validation rules that might be causing the issue.
  User Training: If this error is frequently encountered by users, consider providing training or documentation to help them understand the importance of entering both dates.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transactions related to employee data management, such as PA30 (Maintain HR Master Data) or PA40 (Personnel Actions).
  Infotypes: The error may be related to specific infotypes that require date ranges, such as infotype 0000 (Actions), infotype 0001 (Organizational Assignment), or infotype 0016 (Contract Elements).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for HR-related notes that might provide additional context or solutions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance based on your specific system configuration and usage.