How To Fix HRPAYUS_EIWO001 - Order ID: &1 - SSN &2 does not exist.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYUS_EIWO - e-IWO enhancement

  • Message number: 001

  • Message text: Order ID: &1 - SSN &2 does not exist.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYUS_EIWO001 - Order ID: &1 - SSN &2 does not exist. ?

    The SAP error message HRPAYUS_EIWO001 indicates that there is an issue with the Social Security Number (SSN) associated with a specific Order ID in the context of payroll processing in the United States. This error typically arises when the system cannot find a valid employee record corresponding to the provided SSN.

    Cause:

    1. Invalid SSN: The SSN provided may be incorrect or not formatted properly.
    2. Missing Employee Record: The employee associated with the SSN may not exist in the SAP system, or their record may not be active.
    3. Data Entry Errors: There may have been a typographical error when entering the SSN or Order ID.
    4. Integration Issues: If the data is being pulled from an external system, there may be issues with data synchronization or transfer.
    5. Employee Status: The employee may have been terminated or not yet entered into the system.

    Solution:

    1. Verify SSN: Check the SSN for accuracy. Ensure that it is entered correctly and follows the proper format.
    2. Check Employee Record: Look up the employee in the SAP system using the employee ID or other identifiers to confirm that their record exists and is active.
    3. Correct Data Entry: If there are any discrepancies in the data entry, correct them and try processing again.
    4. Review Integration Settings: If the data is coming from an external system, ensure that the integration settings are correct and that data is being transferred properly.
    5. Consult HR/Payroll Team: If the issue persists, consult with the HR or payroll team to ensure that the employee's status is correct and that there are no underlying issues with their record.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee records.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation related to payroll processing and employee data management for further insights.
    • Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution.

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