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Message type: E = Error
Message class: HRPAYUS_EIWO - e-IWO enhancement
Message number: 001
Message text: Order ID: &1 - SSN &2 does not exist.
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HRPAYUS_EIWO001
- Order ID: &1 - SSN &2 does not exist. ?The SAP error message HRPAYUS_EIWO001 indicates that there is an issue with the Social Security Number (SSN) associated with a specific Order ID in the context of payroll processing in the United States. This error typically arises when the system cannot find a valid employee record corresponding to the provided SSN.
Cause:
- Invalid SSN: The SSN provided may be incorrect or not formatted properly.
- Missing Employee Record: The employee associated with the SSN may not exist in the SAP system, or their record may not be active.
- Data Entry Errors: There may have been a typographical error when entering the SSN or Order ID.
- Integration Issues: If the data is being pulled from an external system, there may be issues with data synchronization or transfer.
- Employee Status: The employee may have been terminated or not yet entered into the system.
Solution:
- Verify SSN: Check the SSN for accuracy. Ensure that it is entered correctly and follows the proper format.
- Check Employee Record: Look up the employee in the SAP system using the employee ID or other identifiers to confirm that their record exists and is active.
- Correct Data Entry: If there are any discrepancies in the data entry, correct them and try processing again.
- Review Integration Settings: If the data is coming from an external system, ensure that the integration settings are correct and that data is being transferred properly.
- Consult HR/Payroll Team: If the issue persists, consult with the HR or payroll team to ensure that the employee's status is correct and that there are no underlying issues with their record.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution.
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