How To Fix HRPAYUS_CLD_BSI028 - Timestamp format is wrong

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_CLD_BSI - Message Class for BSI TaxFactory SaaS Integration

• Message number: 028

• Message text: Timestamp format is wrong

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_CLD_BSI028 - Timestamp format is wrong ?

  The SAP error message HRPAYUS_CLD_BSI028 typically indicates that there is an issue with the timestamp format in the context of payroll processing, particularly when interfacing with the BSI (Business Software, Inc.) tax calculation software. This error can arise during the payroll calculation or when generating tax-related reports.
  Cause:
  The error is usually caused by one of the following issues:
  
  Incorrect Timestamp Format: The timestamp being passed to the BSI system does not conform to the expected format. This could be due to a mismatch in date and time formats (e.g., using a 12-hour format instead of a 24-hour format).
  Data Entry Errors: Manual entries or data imports that do not adhere to the required format can lead to this error.
  Configuration Issues: The configuration settings in SAP or BSI may not be aligned, leading to discrepancies in how timestamps are formatted and processed.
  Localization Settings: If the system is set to a different locale, it may expect a different date/time format.
  
  Solution:
  To resolve the HRPAYUS_CLD_BSI028 error, you can take the following steps:
  
  
  Check Timestamp Format: Verify the format of the timestamp being sent to BSI. Ensure it matches the expected format (usually YYYY-MM-DD HH:MM:SS).
  
  
  Review Configuration Settings:
  
  Check the configuration settings in both SAP and BSI to ensure they are aligned regarding date and time formats.
  Ensure that the BSI interface is correctly configured to accept the timestamp format being generated by SAP.
  
  
  
  Data Validation: 
  
  Review the data being processed for any anomalies or incorrect entries that could lead to formatting issues.
  If the data is being imported, ensure that the import file adheres to the expected format.
  
  
  
  Consult Documentation: Refer to the SAP and BSI documentation for specific details on the expected timestamp format and any configuration settings that may need to be adjusted.
  
  
  Testing: After making changes, perform a test run of the payroll process to ensure that the error is resolved.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support or your BSI representative for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on configuration settings.
  BSI Documentation: Review the BSI documentation for any specific requirements regarding timestamp formats.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPAYUS_CLD_BSI028 error effectively.