How To Fix HRPAYUS_CLD_BSI007 - User credentials deleted for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_CLD_BSI - Message Class for BSI TaxFactory SaaS Integration

• Message number: 007

• Message text: User credentials deleted for &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_CLD_BSI007 - User credentials deleted for &1 ?

  The SAP error message HRPAYUS_CLD_BSI007 indicates that user credentials for a specific user (represented by &1) have been deleted. This error typically occurs in the context of payroll processing, particularly when integrating with third-party systems like BSI (Business Software, Inc.) for tax calculations and compliance.
  Cause:
  
  User Credential Deletion: The most direct cause of this error is that the user credentials for the specified user have been deleted from the BSI system or the SAP system.
  Configuration Issues: There may be configuration issues in the integration between SAP and BSI, leading to the system not recognizing valid user credentials.
  Data Migration or Changes: If there have been recent changes in user accounts, data migration, or updates to the BSI system, it could lead to the deletion or invalidation of user credentials.
  
  Solution:
  
  
  Recreate User Credentials: 
  
  Check the BSI system to see if the user credentials for the specified user need to be recreated. This may involve re-entering the user information or resetting the credentials.
  
  
  
  Verify Configuration:
  
  Ensure that the integration settings between SAP and BSI are correctly configured. This includes checking the user mappings and ensuring that the correct credentials are being used.
  
  
  
  Check User Status:
  
  Verify the status of the user in both SAP and BSI. Ensure that the user is active and has the necessary permissions to perform payroll processing.
  
  
  
  Consult Documentation:
  
  Refer to the SAP and BSI documentation for any specific instructions related to user credential management and integration.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or BSI support for assistance. They may provide insights specific to your configuration or any known issues.
  
  
  
  Related Information:
  
  Integration with BSI: Understanding how SAP integrates with BSI for payroll processing is crucial. Familiarize yourself with the configuration settings and user management processes.
  User Management in SAP: Review the user management processes in SAP, including how to create, modify, and delete user accounts.
  Error Logs: Check the error logs in both SAP and BSI for additional details that may help diagnose the issue.
  Testing: After making changes, conduct tests to ensure that the payroll processing works correctly and that the error does not reoccur.
  
  By following these steps, you should be able to resolve the HRPAYUS_CLD_BSI007 error and restore proper functionality for payroll processing.