How To Fix HRPAYUS_BSI013 - Error while connecting to BSI TaxFactory:


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYUS_BSI - Payroll US BSI Interface

  • Message number: 013

  • Message text: Error while connecting to BSI TaxFactory:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYUS_BSI013 - Error while connecting to BSI TaxFactory: ?

    The SAP error message HRPAYUS_BSI013 indicates that there is an issue while connecting to the BSI TaxFactory, which is a third-party tax calculation software used in payroll processing. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Configuration Issues: Incorrect configuration settings in the SAP system for the BSI TaxFactory connection.
    2. Network Issues: Problems with network connectivity between the SAP system and the BSI TaxFactory server.
    3. BSI TaxFactory Service Down: The BSI TaxFactory service may be down or not responding.
    4. Version Mismatch: Incompatibility between the version of SAP and the version of BSI TaxFactory being used.
    5. Authorization Issues: The user or system may not have the necessary permissions to access the BSI TaxFactory.
    6. Incorrect Parameters: Incorrect parameters or credentials being used to connect to the BSI TaxFactory.

    Solutions:

    1. Check Configuration:

      • Verify the configuration settings in the SAP system for BSI TaxFactory. Ensure that the connection parameters (like server address, port, etc.) are correctly set.
      • Check the BSI TaxFactory configuration in transaction code SPRO under the Payroll settings.
    2. Network Connectivity:

      • Test the network connection to the BSI TaxFactory server. You can use tools like ping or telnet to check connectivity.
      • Ensure that firewalls or security settings are not blocking the connection.
    3. Service Status:

      • Check if the BSI TaxFactory service is up and running. Contact your BSI support team if necessary.
    4. Version Compatibility:

      • Ensure that the versions of SAP and BSI TaxFactory are compatible. Check for any updates or patches that may need to be applied.
    5. User Authorizations:

      • Verify that the user or system account being used to connect to BSI TaxFactory has the necessary permissions.
    6. Review Logs:

      • Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
    7. Contact Support:

      • If the issue persists, consider reaching out to SAP support or BSI support for further assistance.

    Related Information:

    • Documentation: Refer to the official SAP documentation for BSI TaxFactory integration for detailed configuration steps and troubleshooting tips.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the HRPAYUS_BSI013 error.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to diagnose and resolve the HRPAYUS_BSI013 error effectively.

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