How To Fix HRPAYUS_BSI012 - Sorry, connection to BSI TaxFactory&1 version &2 is not working

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUS_BSI - Payroll US BSI Interface

• Message number: 012

• Message text: Sorry, connection to BSI TaxFactory&1 version &2 is not working

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUS_BSI012 - Sorry, connection to BSI TaxFactory&1 version &2 is not working ?

  The SAP error message HRPAYUS_BSI012 indicates that there is an issue with the connection to the BSI TaxFactory system, which is used for tax calculations in the United States. This error typically arises when the SAP system cannot communicate with the BSI TaxFactory due to various reasons.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the BSI TaxFactory server.
  Configuration Errors: Incorrect configuration settings in the SAP system or in the BSI TaxFactory settings can lead to connection failures.
  Version Mismatch: The version of the BSI TaxFactory being used may not be compatible with the version expected by the SAP system.
  Service Availability: The BSI TaxFactory service may be down or not running.
  Firewall or Security Settings: Firewalls or security settings may be blocking the connection to the BSI TaxFactory.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the BSI TaxFactory server. You can use tools like ping or traceroute to verify connectivity.
  Review Configuration Settings: Check the configuration settings in SAP for BSI TaxFactory. Ensure that the server name, port, and other parameters are correctly set.
  Verify Version Compatibility: Confirm that the version of BSI TaxFactory installed is compatible with the version expected by your SAP system. If there is a mismatch, consider upgrading or downgrading as necessary.
  Check BSI TaxFactory Service: Ensure that the BSI TaxFactory service is running properly. You may need to restart the service or check logs for any errors.
  Firewall and Security Settings: Review firewall settings and security policies to ensure that they are not blocking the connection to the BSI TaxFactory.
  Consult Documentation: Refer to the SAP and BSI TaxFactory documentation for any specific configuration or troubleshooting steps related to your version.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  BSI Support: If the issue persists, consider reaching out to BSI support for assistance, as they may have more specific insights into the TaxFactory system.
  Logs and Traces: Review the application logs and traces in SAP for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the connection issue with BSI TaxFactory.