How To Fix HRPAYUAREP021 - Cannot calculate Average Salary for PERNR=& because of zero workdays

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYUAREP -

• Message number: 021

• Message text: Cannot calculate Average Salary for PERNR=& because of zero workdays

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYUAREP021 - Cannot calculate Average Salary for PERNR=& because of zero workdays ?

  The SAP error message HRPAYUAREP021 indicates that the system is unable to calculate the average salary for a specific personnel number (PERNR) because there are zero workdays recorded for that employee. This typically occurs during payroll processing or when generating reports that require salary calculations based on workdays.
  Cause:
  
  
  Zero Workdays: The primary cause of this error is that the employee does not have any workdays recorded in the relevant period. This could be due to various reasons, such as:
  
  The employee was on leave for the entire period.
  The employee was newly hired but has not yet worked.
  Incorrect or missing time data entries in the system.
  
  
  
  Incorrect Time Management Configuration: There may be issues with the time management configuration that prevent the system from recognizing workdays.
  
  
  Data Entry Errors: There could be errors in the data entry for the employee's time records, such as missing time entries or incorrect absence types.
  
  
  Solution:
  
  
  Check Time Records: Review the time management records for the employee in question. Ensure that there are valid workdays recorded for the relevant period. You can do this by:
  
  Navigating to the time management infotypes (e.g., IT 2001, IT 2002) and checking for any entries.
  Verifying that the employee has been assigned to the correct work schedule.
  
  
  
  Adjust Absences: If the employee was on leave, ensure that the absence types are correctly recorded and that they do not inadvertently result in zero workdays.
  
  
  Review Payroll Configuration: Check the payroll configuration settings to ensure that they are set up correctly for the employee's work schedule and absence types.
  
  
  Reprocess Payroll: If corrections are made to the time records, you may need to reprocess the payroll for the affected period to recalculate the average salary.
  
  
  Consult with HR/Payroll Team: If you are unable to resolve the issue, consult with your HR or payroll team for further assistance. They may have additional insights or access to tools that can help diagnose the problem.
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes such as IT 0000 (Actions), IT 0001 (Organizational Assignment), IT 2001 (Absences), and IT 2002 (Attendances).
  Time Evaluation: Understand how time evaluation works in SAP and how it impacts payroll calculations.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary corrections to resolve it.