How To Fix HRPAYTR03686 - Internal error occured when checking entries or possible entries field

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYTR03 -

• Message number: 686

• Message text: Internal error occured when checking entries or possible entries field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYTR03686 - Internal error occured when checking entries or possible entries field ?

  The SAP error message HRPAYTR03686 typically indicates that there is an internal error occurring during the processing of payroll data, specifically when checking entries or possible entries in a field. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the payroll processing logic.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or infotype records related to the employee being processed.
  Configuration Issues: Incorrect configuration in the payroll schema or rules can lead to this error.
  Missing Entries: Required entries in the relevant tables may be missing or incorrectly defined.
  Custom Code: If there are custom enhancements or modifications in the payroll process, they may be causing the error.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Master Data: Review the employee's master data and infotype records for any inconsistencies or missing information.
  Review Configuration: Ensure that the payroll configuration is correct. This includes checking the payroll schema, rules, and any related settings.
  Debugging: If you have access to the ABAP debugger, you can analyze the payroll processing logic to identify where the error occurs.
  Check for Notes: Look for SAP Notes related to this error message in the SAP Support Portal. There may be known issues and fixes provided by SAP.
  Test in a Sandbox: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting production data.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like PA30 (Maintain HR Master Data) or PC00_MXX_CALC (Payroll Calculation) to investigate the employee's data and run payroll.
  SAP Notes: Regularly check for updates and patches in the SAP Support Portal that may address known issues related to payroll processing.
  Documentation: Review SAP documentation related to payroll processing for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the HRPAYTR03686 error and implement a solution.