How To Fix HRPAYTR02399 - Characteristics in info structure & do not correspond with & / &

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYTR02 -

• Message number: 399

• Message text: Characteristics in info structure & do not correspond with & / &

What causes this issue?

The characteristics structures in the info structure of the type
'without updating' and of the type 'standard' or 'without period' do
not agree with each other.

System Response

In order to guarantee consistent generation of the standard analysis,
the characteristics (value, number, sequence) of the three info
structures in question must be in complete agreement.

How to fix this error?

Make sure that the characteristics in the info structure of the type
'without updating' and in the assigned movement/stock info structures
are in complete agreement.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYTR02399 - Characteristics in info structure & do not correspond with & / & ?

  The SAP error message HRPAYTR02399 typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that there is a mismatch between the characteristics defined in the info structure and the actual data being processed. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Mismatch in Info Structure: The error suggests that the characteristics (fields) defined in the info structure do not match the data being processed. This could be due to changes in the info structure or incorrect configuration.
  Data Inconsistency: There may be inconsistencies in the payroll data, such as missing or incorrect entries in the infotypes or payroll results.
  Configuration Issues: Changes in the configuration of the payroll schema or info structure may lead to this error if not properly aligned with the data.
  
  Solution:
  
  
  Check Info Structure Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for payroll info structures.
  Verify that the characteristics defined in the info structure match the expected data fields.
  
  
  
  Review Payroll Data:
  
  Use transaction codes like PA03 or PC00_MXX_CALC to review the payroll results and infotypes for the employees involved.
  Ensure that all necessary infotypes are correctly filled out and that there are no missing or incorrect entries.
  
  
  
  Adjust Payroll Schema:
  
  If there have been recent changes to the payroll schema, ensure that these changes are reflected in the info structure.
  Check the payroll schema for any modifications that might affect the characteristics.
  
  
  
  Reprocess Payroll:
  
  After making the necessary adjustments, reprocess the payroll for the affected employees to see if the error persists.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the payroll process to identify where the mismatch occurs. This may require technical expertise.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and SPRO (Customizing).
  SAP Documentation: Review SAP documentation related to payroll processing and info structures for a deeper understanding of how they interact.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users’ experiences.
  
  By following these steps, you should be able to identify and resolve the HRPAYTR02399 error in your SAP system. If the problem continues, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP HCM.