How To Fix HRPAYSA180 - Set the OH case status to closed if desired

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYSA - Mesasge class for package PC24

• Message number: 180

• Message text: Set the OH case status to closed if desired

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYSA180 - Set the OH case status to closed if desired ?

  The SAP error message HRPAYSA180, which states "Set the OH case status to closed if desired," typically relates to the handling of organizational health (OH) cases in the SAP Human Capital Management (HCM) module, particularly in the context of payroll and employee management.
  Cause:
  This error message usually occurs when there is an attempt to process payroll or perform actions related to an employee's health case without properly closing the associated OH case. The system requires that any open OH cases be closed before proceeding with certain payroll operations or updates.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Access the OH Case Management:
  
  Navigate to the relevant transaction in SAP for managing OH cases. This could be through transaction codes like S_PH0_48000100 or similar, depending on your system configuration.
  
  
  
  Locate the Open OH Case:
  
  Find the specific OH case that is open for the employee in question. You may need to search by employee ID or other relevant criteria.
  
  
  
  Review the OH Case:
  
  Check the details of the OH case to ensure that all necessary actions have been completed. This may include confirming that the employee has returned to work or that the case has been resolved.
  
  
  
  Close the OH Case:
  
  If the case is indeed resolved, you can proceed to close it. There should be an option to change the status of the OH case to "closed." Make sure to save your changes.
  
  
  
  Retry the Payroll Process:
  
  After closing the OH case, attempt to rerun the payroll process or the action that triggered the error message.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files related to the HCM module for more detailed instructions on managing OH cases.
  User Roles: Ensure that you have the necessary permissions to access and modify OH cases in the system.
  Consult with HR or Payroll Team: If you are unsure about the status of the OH case or how to proceed, consult with your HR or payroll team for guidance.
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.
  
  By following these steps, you should be able to resolve the HRPAYSA180 error and proceed with your payroll processing or other related tasks.