How To Fix HRPAYSA006 - Infotype 0002 Record Not Found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYSA - Mesasge class for package PC24

• Message number: 006

• Message text: Infotype 0002 Record Not Found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYSA006 - Infotype 0002 Record Not Found ?

  The SAP error message HRPAYSA006, which states "Infotype 0002 Record Not Found," typically occurs in the context of Human Resources (HR) when the system is unable to find a specific record in Infotype 0002 (Personal Data) for an employee. This infotype is crucial as it contains essential personal information about employees, such as their name, date of birth, and marital status.
  Causes:
  
  Missing Record: The most common cause is that the employee does not have an entry in Infotype 0002. This could happen if the employee was never created properly in the system or if the record was deleted.
  Incorrect Personnel Number: The personnel number being referenced may be incorrect or does not exist in the system.
  Data Entry Errors: There may be typographical errors in the personnel number or other identifiers used to retrieve the record.
  Authorization Issues: The user may not have the necessary authorizations to view the infotype data for the specified employee.
  Time Constraints: The record may exist, but it could be outside the validity period being queried.
  
  Solutions:
  
  Check Personnel Number: Verify that the personnel number entered is correct and exists in the system.
  Create or Update Infotype Record: If the record is indeed missing, you may need to create a new entry in Infotype 0002 for the employee using transaction PA30 (Maintain HR Master Data).
  Review Validity Dates: Ensure that you are checking the record within the correct validity period. You can adjust the date range in your query.
  Authorization Check: Ensure that the user has the necessary authorizations to access the employee's data. This may involve checking roles and permissions in the system.
  Consult with HR Team: If you are unsure about the employee's data or the process, consult with your HR team or system administrator for assistance.
  
  Related Information:
  
  Infotype 0002: This infotype is part of the HR master data and is essential for maintaining personal information about employees.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and PA40 (Personnel Actions) for managing employee records.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for HR processes to ensure compliance with data entry standards and practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further troubleshooting.