How To Fix HRPAYRULOG271 - Creditor key &1: bank details and address data missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYRULOG - Messages for HRUCALC0 logging

• Message number: 271

• Message text: Creditor key &1: bank details and address data missing

What causes this issue?

The system tried to effect a payment to the payee with creditor key &v1&
.
The system cannot find any bank details or address data that are valid
for this creditor.

System Response

The preliminary program DME rejects the employees affected by the error.
The system does not make any payments to these employees.

How to fix this error?

This error can occur in the following situations:
The employee's master data includes an incorrect payee key.
If the error occurs when a wage and salary payment is effected, you must
correct the affected employees' master data and payroll results.
If the error occurs when an advance payment from master data is made,
you only need to correct the master data of the affected employees.
The creditor lacks the bank details and address data required for
creditor key &v1&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The following applies to both of the above situations:
If the error occurs during a test run, you must first correct the error
and then use the preliminary program DME to reevaluate the payroll
results (for a wage and salary payment) or master data (for an advance
payment from master data) of all the employees originally selected.
If the error occurs during an update run, you can proceed in one of the
ways described below:
Once the error has been corrected, you can perform another payment for
the employees rejected by the preliminary program DME.
Once you have corrected the error, you can perform a repeat run to
ensure that all of the employees who were originally selected are
processed in one payment run.
<ZH>Note:</>
If you perform a repeat run, you must not use the payment medium program
in Financial Accounting to continue processing the original payment run
(that is, the payment run with errors).
For more information about performing a repeat run, see the report
documentation on the Preliminary Program DME for Wage and Salary
Payments and the report documentation on the Preliminary Program DME for
Advance Payments from Master Data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYRULOG271 - Creditor key &1: bank details and address data missing ?

  The SAP error message HRPAYRULOG271 indicates that there is a missing creditor key, bank details, or address data for a specific entity in the payroll process. This error typically arises in the context of payroll processing when the system attempts to execute a payment but cannot find the necessary banking information or address for the creditor (which could be an employee, vendor, or other payee).
  Cause:
  
  Missing Bank Details: The creditor (e.g., employee or vendor) does not have bank account information entered in the system.
  Missing Address Data: The creditor's address information is incomplete or missing.
  Incorrect Configuration: There may be issues with the configuration of the payment methods or the integration between HR and Financial modules.
  Data Entry Errors: There could be errors in data entry that lead to incomplete records.
  
  Solution:
  
  
  Check Creditor Data:
  
  Navigate to the relevant master data (e.g., employee master data or vendor master data) in SAP.
  Ensure that the bank details (bank account number, bank key, etc.) are correctly entered and saved.
  Verify that the address information is complete and accurate.
  
  
  
  Update Missing Information:
  
  If any information is missing, update the records with the necessary bank and address details.
  Ensure that the creditor key is correctly assigned and corresponds to the correct entity.
  
  
  
  Review Payment Configuration:
  
  Check the configuration settings for payment methods in the SAP system to ensure they are set up correctly.
  Ensure that the integration between the HR and Financial modules is functioning properly.
  
  
  
  Test Payroll Run:
  
  After making the necessary updates, perform a test payroll run to see if the error persists.
  Monitor the logs for any additional errors or warnings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling creditor data and payroll processing.
  
  
  
  Contact Support:
  
  If the issue persists after checking and updating the data, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as PA30 (Maintain HR Master Data) or FK02 (Change Vendor) to access and update the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary permissions to view and edit the required data in the system.
  
  By following these steps, you should be able to resolve the HRPAYRULOG271 error and ensure that the necessary data is in place for successful payroll processing.