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Message type: E = Error
Message class: HRPAYNLPR_EN - Pension Return NL
Message number: 300
Message text: Response file &1 does not reference any file sent to PR provider
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HRPAYNLPR_EN300
- Response file &1 does not reference any file sent to PR provider ?The SAP error message HRPAYNLPR_EN300 indicates that the response file you are processing does not reference any of the files that were sent to the Payroll provider. This typically occurs in the context of the Netherlands Payroll (HR-PAY-NL) module when dealing with the exchange of payroll data between SAP and external payroll providers.
Cause:
Mismatch in File References: The response file received from the payroll provider does not contain references to the files that were sent. This could be due to:
- Incorrect file naming conventions.
- The response file being for a different batch or period.
- The payroll provider not processing the files correctly.
File Transmission Issues: There may have been issues during the transmission of files to the payroll provider, leading to them not being processed or acknowledged.
Configuration Issues: There might be configuration issues in the SAP system regarding how files are sent or received.
Solution:
Verify File Names and Contents: Check the names and contents of the files sent to the payroll provider. Ensure that they match the expected format and that the correct files were sent.
Check Response File: Open the response file received from the payroll provider and verify if it contains any references to the files that were sent. If it does not, contact the payroll provider for clarification.
Re-send Files: If you determine that the files were not received or processed correctly, you may need to re-send the payroll files to the provider.
Consult Documentation: Review the documentation for the payroll interface to ensure that all configurations are correct and that you are following the correct procedures for file transmission.
Contact Payroll Provider: If the issue persists, reach out to the payroll provider for assistance. They may have insights into why the response file does not reference the sent files.
Check SAP Configuration: Ensure that the configuration settings in SAP for the payroll interface are correct. This includes checking the settings for file paths, naming conventions, and any other relevant parameters.
Related Information:
By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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