How To Fix HRPAYNLPR_EN021 - Return frequency &1 and payroll frequency &2 cannot be synchronized

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYNLPR_EN - Pension Return NL

• Message number: 021

• Message text: Return frequency &1 and payroll frequency &2 cannot be synchronized

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYNLPR_EN021 - Return frequency &1 and payroll frequency &2 cannot be synchronized ?

  The SAP error message HRPAYNLPR_EN021 indicates a synchronization issue between the return frequency and the payroll frequency in the context of payroll processing in the Netherlands. This error typically arises when the defined frequencies for payroll processing do not match or are not compatible with the expected return frequencies for reporting purposes.
  Cause:
  
  Mismatch in Frequencies: The return frequency (e.g., monthly, bi-weekly) set in the payroll configuration does not align with the payroll frequency defined in the system.
  Configuration Errors: Incorrect settings in the payroll configuration or master data for employees can lead to this error.
  Customizations: If there are custom developments or modifications in the payroll process, they may inadvertently cause discrepancies in frequency settings.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the payroll configuration settings in SAP (Transaction code: SPRO).
  Navigate to the relevant section for payroll processing and verify the settings for return frequency and payroll frequency.
  Ensure that the return frequency matches the payroll frequency defined for the employees.
  
  
  
  Review Employee Master Data:
  
  Check the employee master data (Transaction code: PA30) to ensure that the payroll frequency is correctly set for the employees in question.
  Make sure that the payroll area and other related settings are consistent with the defined frequencies.
  
  
  
  Adjust Frequencies:
  
  If necessary, adjust the return frequency or payroll frequency to ensure they are synchronized. This may involve changing the payroll area settings or modifying the employee records.
  
  
  
  Testing:
  
  After making changes, run a test payroll to ensure that the error does not reoccur and that the payroll process completes successfully.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to payroll processing in the Netherlands for any specific guidelines or updates that may affect frequency settings.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP HR expert who can provide further assistance in diagnosing and resolving the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on payroll configuration.
  Payroll Processing: Familiarize yourself with the payroll processing cycle in SAP, especially for the Netherlands, to understand how frequencies are defined and used.
  Training: Consider training sessions or workshops on SAP HR and payroll to better understand the configuration and troubleshooting processes.
  
  By following these steps, you should be able to resolve the HRPAYNLPR_EN021 error and ensure that your payroll processing runs smoothly.