How To Fix HRPAYNLLA396 - If the CSN/SoFi No. has been entered, last name must also be entered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYNLLA - Notifications for Wage Return NL

  • Message number: 396

  • Message text: If the CSN/SoFi No. has been entered, last name must also be entered

  • Show details Hide details
  • What causes this issue?

    According to the XML Schema Definition (XSD) specification for the
    Day-one-announcement (EDM), after the SoFi number or CSN has been
    entered in the EDM, the last name must also be entered.

    How to fix this error?

    Enter the last name.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYNLLA396 - If the CSN/SoFi No. has been entered, last name must also be entered ?

    The SAP error message HRPAYNLLA396 indicates that when entering a record in the system, if the CSN (Civil Service Number) or SoFi number (Social Security Number in some contexts) has been provided, the last name of the individual must also be entered. This is a validation error that ensures that the system has enough identifying information to process the record correctly.

    Cause:

    The error occurs due to the following reasons:

    1. Incomplete Data Entry: The user has entered a CSN or SoFi number but has not provided the corresponding last name.
    2. Validation Rules: The system has built-in validation rules that require certain fields to be filled out together to ensure data integrity.

    Solution:

    To resolve this error, follow these steps:

    1. Check the Input Fields: Ensure that if you have entered a CSN or SoFi number, you also fill in the last name field.
    2. Review Required Fields: Make sure all mandatory fields are filled out correctly before submitting the form.
    3. Re-enter Information: If necessary, clear the fields and re-enter the information to ensure there are no typos or formatting issues.

    Related Information:

    • Data Integrity: This error is part of SAP's data integrity checks to ensure that all necessary information is provided for processing.
    • User Training: Users should be trained on the importance of entering complete and accurate information in SAP HR modules.
    • System Configuration: If this error occurs frequently and is causing issues, it may be worth reviewing the system configuration or validation rules with an SAP HR consultant or administrator.

    If the problem persists after ensuring that all required fields are filled out, it may be necessary to consult with your SAP support team for further assistance.

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