How To Fix HRPAYNLLA284 - IT 0002: CSN [BSN] &1 does not correspond w/ SoFi No. &2 in infotype 0060

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYNLLA - Notifications for Wage Return NL

• Message number: 284

• Message text: IT 0002: CSN [BSN] &1 does not correspond w/ SoFi No. &2 in infotype 0060

What causes this issue?

The Citizen Service Number (CSN) [burgerservicenummer, abbreviated in
Dutch to BSN] &v1& in infotype <ZK>Personal Data</> (IT 0002) does not
correspond with SoFi number &v2& in infotype <ZK>Fiscal Data NL</> (IT
0060). Normally, a person's CSN should be the same as their SoFi number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether a new record with start date 1 January 2006 has been
created for infotype <ZK>Fiscal Data NL</> (IT 0060).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYNLLA284 - IT 0002: CSN [BSN] &1 does not correspond w/ SoFi No. &2 in infotype 0060 ?

  The SAP error message HRPAYNLLA284 indicates a mismatch between the "CSN" (Customer Social Number) in infotype 0002 and the "SoFi No." (Social Security Number) in infotype 0060. This error typically arises in the context of employee master data management, particularly when dealing with employee records in the Human Resources (HR) module.
  Cause:
  
  Data Entry Error: The most common cause is a simple data entry mistake where the CSN in infotype 0002 does not match the SoFi No. in infotype 0060.
  Data Migration Issues: If data was migrated from another system, there may have been inconsistencies or errors during the migration process.
  Changes in Employee Data: If an employee's social security number or customer social number was changed but not updated consistently across all relevant infotypes, this error can occur.
  Configuration Issues: There may be configuration settings in the SAP system that are causing the mismatch.
  
  Solution:
  
  Verify Data: Check the entries in infotype 0002 (Personal Data) and infotype 0060 (Social Insurance Data) for the employee in question. Ensure that the CSN and SoFi No. match exactly.
  Correct Data: If discrepancies are found, correct the data in the relevant infotype. Make sure to save the changes and check if the error persists.
  Data Consistency Check: Run a consistency check for employee data to identify any other potential mismatches or errors.
  Consult Documentation: Review any relevant documentation or guidelines for data entry to ensure compliance with the required formats and standards.
  Contact Support: If the issue persists after verifying and correcting the data, consider reaching out to your SAP support team or consulting SAP notes for further troubleshooting steps.
  
  Related Information:
  
  Infotype 0002: This infotype contains personal data about the employee, including their name, date of birth, and social security number.
  Infotype 0060: This infotype is used for social insurance data, which includes the employee's social security number and other related information.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  HR Data Management: Ensure that all HR personnel are trained on the importance of maintaining accurate employee records to prevent such errors in the future.
  
  By following these steps, you should be able to resolve the error HRPAYNLLA284 and ensure that employee data is consistent across the relevant infotypes.