How To Fix HRPAYIEPAYROLL303 - Contact Phone Number has invalid characters

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYIEPAYROLL - Message class for payroll reporting - IE

• Message number: 303

• Message text: Contact Phone Number has invalid characters

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYIEPAYROLL303 - Contact Phone Number has invalid characters ?

  The SAP error message HRPAYIEPAYROLL303 indicates that there is an issue with the contact phone number entered in the payroll data. Specifically, it suggests that the phone number contains invalid characters that are not acceptable according to the system's validation rules.
  Cause:
  
  Invalid Characters: The phone number may include characters that are not allowed, such as letters, special characters (like @, #, $, etc.), or spaces.
  Format Issues: The phone number may not be in the expected format (e.g., missing country code, incorrect number of digits).
  Data Entry Errors: Mistakes during data entry can lead to invalid characters being included in the phone number field.
  
  Solution:
  
  Check the Phone Number: Review the phone number entered in the system. Ensure that it contains only valid numeric characters (0-9) and any necessary formatting characters (like + for international codes).
  Remove Invalid Characters: Eliminate any invalid characters or spaces. For example, if the phone number is entered as "123-456-7890", ensure it is formatted correctly as "1234567890" or "[phone]" if including the country code.
  Follow Formatting Guidelines: Adhere to any specific formatting guidelines provided by your organization or the SAP system. This may include the number of digits or the inclusion of a country code.
  Test the Entry: After making corrections, re-enter the phone number and save the changes to see if the error persists.
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for guidelines on valid formats for phone numbers in your specific version of SAP.
  User Training: Ensure that users entering data are trained on the correct formats and validation rules for phone numbers.
  Custom Validation Rules: If your organization has implemented custom validation rules, consult with your SAP administrator or technical team to understand the specific requirements.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team for further assistance.